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On-Site Services |
Mac & PC Repairs and Upgrades - As technology improves over-time, new and improved applications demand higher computer resources. To comply with those demands a hardware upgrade may be done. A RTS Consultant is prepared to suggest an upgrade strategy and perform the installations that are necessary to increase your productivity and therefore increase your bottom line.
When one of your network system components fail, you need a company that you trust to provide the fastest, most reliable and efficient service your money can buy. Our technicians will arrive at your home or office, conduct a brief analysis of your system and troubleshoot the issue.
New Computer Set-up and Installation - We can help you set up your new computer through the entire process, from unboxing and connecting it, all the way through fine tuning your settings to fit your needs. Whether you bought a brand name computer or a generic "no name" computer - we can do it! Simply give us a call to help you get your computer up and running quickly and easily.
Upgrades - Is your computer several years old? Is it slow to boot up? Are you running out of storage space? We can breathe new life into your PC by upgrading some of its key components. Even if your system is fairly new, you may need a few enhancements to accommodate your growing collection of digital photos, mo
High Speed Internet Access & E-Mail Setup - Did you get your Cable or DSL modem and the service is ready to go, but not sure how to set it up? We'll come in to your location and get it all set up so you can start enjoying surfing the internet immediately. We can also set up your e-mail accounts.
Adding a New Computer to an existing Network - If you already have a high speed internet connection or a network in your location and would like us to add an additional computer to the network, this is what you need. We will connect and configure the new computer to the network and allow you to connect all of your computers to the internet via a single internet connection, saving you additional monthly costs for multiple internet connections.
Installing New Equipment - We can install and configure any of the following devices: printers, digital cameras, CD-ROMs, DVD-ROMS, CD and DVD Writers, Scanners, Hard Drives, Sound Cards, Video Cards, and other equipment. Call our support team to schedule an appointment and let us take care of all your new equipment set-up needs.
Operating System Installation - Our experienced technicians will install your Microsoft Windows operating system on your computer system and set-up all needed drivers to make your computer work properly. A system re-installation (rebuild) can make your computer run as good as new and is a highly recommended service to systems that are not functioning properly.
Software Installation - Got a new software program? You need to install it! We can take care of the entire process for you, so you can concentrate on using the software.
Network Optimization - Networks are generally a framework of a number of technologies working together. The main components of an average network are:
- Physical cabling
- Network Electronics such as network cards, hubs, switches, routers, bridges, etc.
- Servers & Workstations
- Firewalls
- Network Operating Systems
- Workstation Operating Systems
- Software Applications
- Internet Connection
Our optimization process involves an in-depth analysis of all these components. End result is a comprehensive end-to-end network and system availability assessment of your network. After making these assessments, we provide specific recommendations and action items to improve network efficiency. Our years of experience as solutions provider, combined with the experience of our engineers, technicians, utilizing the state-of-the-art equipment and partnering with key industry vendors, allows us to provide an accurate and reliable end-to-end snapshot of your network infrastructure. Based on this information, we can deploy the appropriate solutions to maximally optimize your network.
Remote Access Solutions - Some business owners take the phrase 'time is money' very seriously and wish to maximize their working hours while they are at home or on the road. Remote Access Solutions will allow you to access a remote computer via high speed internet connection or direct modem connection. Remote Access allows you to perform most operating tasks such as: word processing, e-mail, accounting, data entry, database searching, file transfers, personal management applications, etc..
Network Installations and Re-locations - Whether you want to network your existing stand-alone computers or wish to relocate your computer network to a new office, we can help. Our network installation and relocation service will provide a peace of mind installation and will be performed according to the industry's higher standards by our licensed and insured technicians. The relocation service includes shut-down of your existing network system, packing, relocating and assembling the network system in its new location.
Our Cabling Services includes:
- Network moves, adds, and changes
- Structured cabling solutions, including horizontal, backbone, & campus cabling
- Fiber Optics, Wireless and Copper cabling solutions ranging from 10BASE-T to gigabit Ethernet.
- Voice and Data Drops
- Computer room design and installations
- Cable testing, certifications and documentation of results.
Areas of testing and Certification:
- Copper (CAT3, CAT5, CAT5E, CAT6 up to 750MHz) Testing & Certification
- Gigabit Testing & Certification
- Wireless Testing & Certification
We have tools and expertise to certify compliance of installed LAN Cabling to proposed TIA Category 6 and ISO Class E Standards. Our test results have accuracy beyond TIA level III requirements traceable to laboratory reference standards.
On-Site Estimate - A system evaluation may be provided to allow you to better understand the needed services and the involved cost of repairs.
Support Plans - One way to lower your costs for the latest technology and minimize downtime with our fast, reliable, personal on-site services. Our support plans are completely customizable to meet you're companies specific needs.
Disaster Recovery - Virus attacks, equipment or software failure and natural disasters may cause your computer system to come to a screeching halt. When the unexpected happens we can assist you by recovering your network infrastructure and restoring your saved data.
Data Backup Solutions - Has your company experienced data loss due to hardware malfunctions, viruses or other unexpected errors? Call our support team today. Our technicians will provide a backup and recovery solution that's best for you and most of all, affordable!
Computer Training - Weather you are a computer guru or just a beginner, our patient instructors may show you how to use your computer. Training is done on a one-on-one basis at your location, and is personally customized to your needs based on your knowledge and requirements.
Custom Built PC's - RTS takes the guesswork out of the purchasing process. Our expert technicians can assemble systems to meet all of your specific computing needs, all at an affordable price to fit any budget.
Network and Internet Security - Our security analysis services starts with the discovery process of major security vulnerabilities on your LAN/WAN, Internet, intranet and extranet hosts. We are able to probe and scan unlimited number of IP addresses across your entire LAN using agents that work on Microsoft Windows 95, 98, NT, XP, 2000 and Windows 2003 platforms.
Our security tests include:
- Web Servers Proxy/Firewall
- Internet Restrictions
- Mail Server System Policy
- Database Servers NT Password Strength
- User & Administrator Privileges
- Printer & Shared Folders Privileges
- Mail Clients NT Services
- File Access Control
- Registry Access Control
- Applications
Security restrictions available:
- Restrict access to web sites with adult contents
- Limit access to selected web sites you define based on a pre-defined criteria
After identifying possible security breaches, we will make specific recommendations and action items to close these security gaps. A comprehensive print-out of all test results may be included in our final reports. We ensure that your company's private data remains private!
E-mail Spam Filtering- In the internet world today, there's a lot of spam (junk e-mail) roaming around taking up valuable space in your inbox and wasting your time reading it. But how do you stop spam if there is so much out there? We may install a spam filter that will best suite your e-mail client software and minimize the incoming spam in your in-box. Take a stand to minimize your wasted time by fighting spam!
Anti-Virus Solutions- Internet connection, e-mail traffic and application deployment may be carrying a malicious virus or spyware elements that will infect your computer system and may harm or destroy your valuable data. We can protect your system utilizing the latest anti-virus and anti spyware solutions available. We will configure the application to protect a single computer, or your entire network in real time as well as automating frequent virus definition updates and hard drive scans. We can also assist you to remove virus infections and spyware from your computer and bring it back to good health.
Call our computer technical support team today and learn more about our products and services.
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24/7 On-Site Support. Call Us At 562.366.0079 or 310.694.9644For a company our size in the technology sector, Reliable Technology Services is quite unique. We're great at building relationships - with our clients, with our technical staff. We know it's not just about being liked. It's about being trusted. Reliable Technology Services is Your Trusted Technology Provider. We fully understand your needs and do everything we can to meet them. |
